Frequently Asked Questions

Things we get asked a lot

Yes, I am currently welcoming new clients and look forward to hearing from you.

Yes, I currently offer weekend (telehealth) and after-hours sessions (in-person or telehealth) upon request. Please reach out to discuss availability.

Yes, I can put you on the waiting list for a specific day or time.

I usually have availability within a week, which is why I currently don't maintain a general waiting list.

If you hold a Medicare card, you can obtain a Mental Health Treatment Plan through your GP. This plan provides Medicare rebates for up to 10 psychological sessions per calendar year. Most plans start with 6 sessions, with the option to access up to 4 additional sessions after a review with your GP.

The current Medicare rebate for sessions with Frank is $149.05 per session.

Your referral must be received before or at the appointment for which you wish to claim your first Medicare rebate.

Ensure your referral includes:

  • Your name, date of birth, and address

  • Your symptoms or diagnosis

  • A list of current medications

  • The number of sessions your are referred for (maximum of 6 in the first referral)

  • The type of plan (Mental Health Treatment Plan or Psychiatric Assessment and Management Plan)

For individual therapy, Medicare rebates are available with a valid Mental Health Treatment Plan ($149.05 per session).

Medicare doesn't offer rebates for couple therapy or family therapy.

If you have private health insurance, I recommend checking whether your policy covers individual or couple therapy sessions.

If you're looking for bulk-billed appointments, please reach out to discuss availability.

Discernment Counselling (DC) is designed for married or similarly committed couples on the brink of separation/divorce, where one partner is deciding whether to separate/divorce (the "leaning-out" spouse), and the other hopes to restore the relationship (the "leaning-in" spouse).

DC follows a structured process:

  • A 50-minute screening call to begin, consisting of a 25-minute individual call with each partner to assess suitability for the process,

  • A 120-minute first session (including intake and assessment questions), and

  • Up to four 90-minute subsequent sessions.

At the end of each session, clients decide whether to continue the process.

DC is time-bound, creating a sense of urgency around three possible outcomes:

  1. Maintaining the status quo,

  2. Separate/divorcing,

  3. Committing to a 6-months, all-in effort in couples therapy to restore the marriage.

The structure of each session is as follows:

  • Both spouses present: Check-in (and for the first session: intake)

  • Spouse 1 present: One-on-one session

  • Both spouses present: Spouse 1 summarises key elements of their one-on-one session

  • Spouse 2 present: One-on-one session

  • Both spouses present: Spouse 1 summarises key elements of their one-on-one session

  • Both spouses present: Check-out

No. I only prepare reports to support your therapy under a Mental Health Treatment Plan or for an adult ADHD assessment. I do not currently provide reports for legal, insurance or medical procedure or other official purposes.