Frequently Asked Questions
Yes, Frank is currently welcoming new clients.
Yes, Frank currently offers weekend (telehealth or phone) and after-hours sessions (in-person, telehealth or phone) upon request. Please reach out to discuss availability.
Yes, Frank can put you on the waiting list for a specific day or time.
As Frank usually has appointments available within a week, the practice does not currently maintain a general waiting list.
If you hold a Medicare card, you can obtain a Mental Health Treatment Plan through your GP. This plan provides Medicare rebates for up to 10 psychological sessions per calendar year. Most plans start with 6 sessions, with the option to access up to 4 additional sessions after a review with your GP.
The current Medicare rebate for sessions with Frank is $149.05 per session.
Your referral must be received before or at the appointment for which you wish to claim your first Medicare rebate.
Ensure your referral includes:
Your name, date of birth, and address
Your symptoms or diagnosis
A list of current medications
The number of sessions your are referred for (maximum of 6 in the first referral)
The type of plan (Mental Health Treatment Plan or Psychiatric Assessment and Management Plan)
For individual therapy, Medicare rebates are available with a valid Mental Health Treatment Plan ($149.05 per session).
Medicare doesn't offer rebates for couple therapy or family therapy.
If you have private health insurance, Frank recommends checking whether your policy covers individual or couple therapy sessions.
If you're looking for bulk-billed appointments, please reach out to discuss availability.
Discernment Counselling (DC) is designed for married or similarly committed couples on the brink of separation/divorce, where one partner is deciding whether to separate/divorce (the "leaning-out" spouse), and the other hopes to restore the relationship (the "leaning-in" spouse).
DC follows a structured process:
A 50-minute screening call to begin, consisting of a 25-minute individual call with each partner to assess suitability for the process,
A 120-minute first session (including intake and assessment questions), and
Up to four 90-minute subsequent sessions.
At the end of each session, clients decide whether to continue the process.
DC is time-bound, creating a sense of urgency around three possible outcomes:
Maintaining the status quo,
Separate/divorcing,
Committing to a 6-months, all-in effort in couples therapy to restore the marriage.
The structure of each session is as follows:
Both spouses present: Check-in (and for the first session: intake)
Spouse 1 present: One-on-one session
Both spouses present: Spouse 1 summarises key elements of their one-on-one session
Spouse 2 present: One-on-one session
Both spouses present: Spouse 1 summarises key elements of their one-on-one session
Both spouses present: Check-out
No. Frank only prepares reports to support your therapy under a Mental Health Treatment Plan or for an adult ADHD assessment. He does not currently provide reports for legal, insurance or medical procedure or other official purposes.
No. To avoid conflicts of interest and protect privacy and confidentiality, Frank is unable to see people who are associated with current or former clients. This includes, but is not limited to, family members, current or former partners, friends and colleagues.
No. Frank does not provide more than one type of therapy to the same client. For example, if you are receiving individual therapy, Frank will not also provide couples therapy to you, either concurrently or at a later date.
Please note the following exceptions:
Adult ADHD assessments may be offered to existing or former individual therapy clients when clinically appropriate.
Discernment Counselling may be offered to existing or former couples therapy clients, and vice versa, when clinically appropriate.